PRIVACY POLICY

PRIVACY POLICY

Privacy Policy

 

Last Updated: September 6, 2025

At PAWSWIN, we are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.pawswin.com (the “Site”).

 

1. Information We Collect

 

When you interact with our Site, we collect two types of information:

A) Device Information When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also gather information about the pages you view and how you interact with the Site.

We collect this "Device Information" using technologies like:

  • Cookies: Data files placed on your device. For more information, visit www.allaboutcookies.org.

  • Log Files: These track actions on the Site, collecting data such as your IP address, browser type, and timestamps.

  • Web Beacons, Tags, and Pixels: Electronic files that record how you browse the Site.

B) Order Information When you make or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (such as credit card numbers or other payment service logins), email address, and phone number.

In this policy, “Personal Information” refers to both Device Information and Order Information.

 

2. How We Use Your Personal Information

 

We use the information we collect for several key purposes:

  • To Fulfill Your Orders: We use your Order Information to process payments, arrange for shipping, and provide you with invoices and order confirmations.

  • To Communicate With You: We use your contact details to send you updates about your order.

  • To Enhance Your Experience: With your consent, we may send you information or advertising about our products and services.

  • For Security and Optimization: We use Device Information to screen for potential risk and fraud. We also use it to generate analytics that help us improve our Site and assess the success of our marketing campaigns.

 

3. How We Share Your Information

 

Your privacy is important to us. We do not sell your Personal Information. We only share it with trusted third parties who help us operate our business, including:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.

  • Google Analytics: We use Google Analytics to understand how our customers use the Site. You can learn more about Google's privacy practices here and opt-out here.

  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, respond to a lawful request such as a subpoena, or otherwise protect our rights.

 

4. Behavioural Advertising

 

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications. You can opt out of targeted advertising using the links below:

 

 

5. Your Privacy Rights

 

For Canadian Residents: As a Canadian company, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access and request correction of the personal information we hold about you. To exercise this right, please contact us.

For European Residents (GDPR): If you are a European resident, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. Please note that we process your information to fulfill contracts (like an order) or pursue our legitimate business interests. Your information will be transferred outside of Europe, including to Canada and the United States.

 

6. Data Retention

 

When you place an order, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

7. Third-Party Services & Currency Conversion

 

Our website may use third-party apps to enhance your experience. For example, we may use an app to determine your location from your IP address in order to display prices in your local currency. This information is stored temporarily in a session cookie in your browser and is removed when you close your browser.

 

8. Policy on Minors

 

Our Site is not intended for individuals under the age of majority in their province or territory of residence. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.

 

9. Changes to This Policy

 

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

 

10. Contact Us

 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at pawswin@gmail.com